Project success often relies on working closely with affected community members.
D&B’s public outreach initiatives incorporate comprehensive strategies that inform and involve the public and community stakeholders regarding environmental, regulatory and practical considerations. It serves as a dynamic guide throughout the project, and is regularly revisited and revised. Our expertise, developed over half a century, ranges from minor assistance to a detailed comprehensive public outreach program.
D&B’s Citizen Participation Program (CPP) establishes direct lines of communication with community members. It keeps them informed of potential health and environmental concerns, construction status, upcoming coordination issues, and facilitates work performance feedback. Our dedicated Community Outreach Liaison attends community meetings and provides timely updates regarding project plans and progress schedules.
Carefully conceived and customized, our program defines both client and community goals and objectives, and establishes the best possible strategic means for achieving them successfully and efficiently.
Through program implementation, we create and facilitate opportunities to educate and interact proactively with the community including:
- Online discussion forums.
- Chat rooms.
- Web-based public comment services.
- Telephone calls.
- Brochures and newsletters.
The D&B Team maintains meticulous records of inquiries made, responses, and all related contact information. Input is captured, structured, analyzed, fed back into the refinement process and regularly reported to clients.